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NTL Wireless Broadband Pilot

This page contains the latest information on the Milton Keynes Council's Wireless Pilot.

Please also check the council's official web pages.

I chase for an update 13/7/04

I email MKC:

The BB4MK members are after any news regarding the NTL trial outcome.

1, There's concern that there's no mention of the NTL trail on MKWEB. / The council have gone quiet.
2, Will NTL "go for it"?
3, How much will the service cost?

Would you kindly give a recap that I can issue in this week's newsletter.

MKC reply:

1. The site was recently updated with news about the trial www.mkweb.co.uk/broadband

2. NTL will give us no indication about when the decision will be taken other than by the 31st July. If they do decide not to proceed then a notice period will be issued to the current trialists.

3. If it does go live it will have the same rates as the NTL: cable modem offering for the different bandwidths. www.ntlhome.co.uk/ntl_internet/index.asp

March 2004 Broadband Workshop report.

Update 18th May 2004 - Final Pilot Installations

From the Council's web site:

Final Pilot installations scheduled.

NTL: have informed us that they will be making a last push to install outstanding triallists that have previously applied and have line of site to the Linford Wood mast. As the pilot is drawing to an end engineers will only be available for one week commencing 24th May.

NTL: will be contacting people direct to try and arrange appointments. If you are one of the selected triallists then please make every effort to be available as this will be your last opportunity.

Update 18th May 2004 - Strategy Report

The Wireless trial may get discussed in tonight's MKC cabinet meeting. Here's an extract from the Strategy Report.

Update 11th May 2004 - Bow Brickhill

The Head of IT, Milton Keynes Council writes:

NEWS ON WIRELESS BROADBAND PILOT AND BOW BRICKHILL INSTALLATION

The wireless broadband pilot is proving to be a huge success in trials from the Linford Wood transmitters. Feedback from triallists connected to the service has been exceptionally good and there have been very few problems. Over the next few weeks ntl will continue to connect up triallists with a proven successful line of sight to Linford Wood. The momentum of the project is being maintained.

News in relation to Bow Brickhill is less good, however, since the provision of broadband services from transmitters at the Bow Brickhill Tower is taking longer than previously anticipated. Contractual difficulties have been encountered with Crown Castle International – the owners of the Bow Brickhill Tower and the total costs of establishing the equipment are now greater than previously planned. The Council and ntl have determined that the existing business and technical data obtained from the broadband services delivered via Linford Wood and the extensive surveys undertaken across MK will provide sufficient information to enable a full business case judgement to be made. We therefore feel it is prudent to acknowledge that the projected further works at Bow Brickhill are now not anticipated to complete until after a commercial roll out decision (due in July 2004) has been made.

We realise that this will be a disappointment to many potential triallists, and a positive decision to undertake a commercial roll-out cannot be predicted at this stage – but it is the fervent wish of the Council and ntl that, if truly viable, the service will be rolled out across MK.

If a decision is made to roll out a commercial service, existing triallists will remain connected free of charge, until the opening of the live service. Many potential triallists have been successful in recent line of sight tests. Should the service go live, these triallists can expect to be amongst the first to be connected.


Steven Jewell
MKC Head of I.T.

Update 22nd March 2004

The Trialists receive an email update:

Dear Prospective Wireless Broadband Pilot Member,

Thank you for your interest in becoming a Wireless Broadband Pilot customer.

We have had a good response to the trial and we are still working to undertake all the line of sight checking needed for every property.

Your application for the trial will fall into one of the following categories:
  • Awaiting a first line of sight check (will be complete by end of March 2004) with successful applicants being connected thereafter (in April)
     
  • A second line of sight test has already been undertaken for your property and others in your area against Bow Brickhill and other possible transmission points. Those with a successful line of sight to Bow Brickhill to be installed in early to mid April
     
  • Awaiting second line of sight test against new transmitters at Bow Brickhill and other possible transmission points – work to be completed by the end of April 2004 (with connection as soon a possible thereafter)
     
  • Failed all line of sight tests – against all likely/possible transmission points
     
  • Connected successfully to the wireless network

We will confirm your individual status against these categories, as far as we are able, during April. In the meantime should you wish to raise individual queries with us or perhaps be removed from our list, please contact us on 01908 254144 or via email at broadbandtrial@milton-keynes.gov.uk

We are pleased to be able to report that we are already successfully connecting up many pilot members based upon the equipment installed at Linford Wood and anticipate that this will rapidly increase in April after new transmission equipment is made live at Bow Brickhill.

Therefore if you have previously received correspondence advising you that your property had failed line of sight checks to Linford Wood, please do not feel that this is the final position as we will be progressively rechecking any such premises where there is likelihood that the new equipment will offer a successful connection. Please also note the current trial has been extended until the end of June. This will enable us to ensure that good line of sight is maintained in the summer when the trees are in leaf.

In order to keep you generally informed of progress with the trial and to invite feedback we have created web pages at www.mkweb.co.uk/broadband in which a forum for comments is provided.

We also wish to advise that the Council is running a workshop on broadband service availability issues on 24th March 2004 between 7 and 10 pm in the Council Chamber at the Civic Offices. An outline of the agenda has been posted on www.mkweb.co.uk/broadband ."

Update 20th February 2004

Mr Jewell calls with some positive news...

An aerial has been installed at 27m at Bow Brickhill. This is currently being used as a beacon.

A 10km range base station should be installed by the end of March.

The current plan of action is to do a physical measurement of coverage. Geo-spatial-RF-propagation software tools do not know about trees!

Feedback from the trialists is very good. Only 4% of trialists have had to ask for support. This metric is excellent.

Installs have all been for 100% reliable signal. Any marginal locations - rejected.

More high spots envisaged.

Applicants wanted NOW.

If you have not applied - apply.

If you have applied and not returned your application forms - return them.

If you have applied and been rejected.. you will be re-tested.

If in doubt - apply.

See the official web site.

MK Broadband Workshop

16th February 2004: Mr Jewell gives us advance notice of planned broadband meetings:

The development of Broadband systems across Milton Keynes is essential if the area is to maintain and expand its profile as a key site for business.

Not only are broadband technologies required for companies, particularly those in the media, design and IT sectors, but constant, high quality internet access is also essential to maintain office links for the growing number of home-workers in the area. Broadband is also increasingly in demand by the general public for the speedy, efficient internet service it provides.

However, despite progress in the availability of Broadband, for various reasons some areas of Milton Keynes are still not covered. Consequently, the Council will be holding a quarterly Broadband Workshop, to be attended by representatives of key organisations, in order to facilitate the effective growth of Broadband access for citizens and businesses within Milton Keynes.

The first of these meetings will be held from 7-10pm on Wednesday, 24th of March in the Council Chamber and is open to LSP [Local Strategic Partnership] representatives, local community Broadband Action Groups, members of the Chamber of Commerce and other interested parties.

Please contact Sarah Harwood on 01908 252057/ sarah.harwood@milton-keynes.gov.uk for further details.

Steven Jewell
Head of IT
Milton Keynes Council

We also learn of progress with the Bow Brickhill site, and an update from Cllr Crooks.

The service area of the new transmitter will be 10km.

Council Updates

Here's a list of updates:

16th February 2004

12th January 2004

21st November 2003

7th October 2003

17th September 2003

Here's a short overview on MKWEB. (I say short: it will take 1 minute 26 seconds to download on a 56kbps dial up.)

The Council's Broadband Web Page: www.mkweb.co.uk/broadband

Early Installation News

AntennaAn antenna in Great Linch, Middleton. This is the first installation that's we've seen, spotted on the 22/9/03.

We also have had a report from another installation in Loughton.

Here's a link to NTL's test server http://www.wirefreebb.co.uk/

 

A Report

A happy NTL Wireless Pilot Trialist has forwarded this report on 27/10/03:

Using the speed checker at ADSLGuide I get:
 
Direction Actual Speed True Speed (estimated)
Downstream 563 Kbps (70.4 KB/sec) 608 Kbps (inc. overheads)
Upstream 123 Kbps (15.4 KB/sec) 132 Kbps (inc. overheads)

The trial is still going well, apart from the fact that an email and news server has not been setup yet. This has not been a problem since I use my existing ISP account and the SMTP server provided by NTL.

Bob's Report

NTL enabled my Wireless Broadband last Friday night and here are my initial impressions:

NTL have stated that there are configuration problems with their mailserver so I dont have an NTL email address yet. Not really a problem since I run my own server (sendmail) which is fine for outgoing mail but have spent a long time configuring my spam filters (spamcop) and Demon account to forward mail to my server with fetchmail. In the longer term I'll probably use Gradwells' OMDR service for mail forwarding, but that will have to wait until I know whether the trial will continue indefinitely. However I currently have a working email system in defiance of NTL :)

The most significant effect is the availability of the 'always on' operation. This is changing my thoughts of the way I am using the Internet since the local servers I run were optimised for minimal telephone usage. (This goes back 8 or 9 years when to access the Internet required a National rate call on a 14K modem).

For instance I run a local news server which uploads newsgroups of interest in the early hours everyday. With an fast 'always on' connection this is no longer necessary as I can now access remote news servers in real time without tying up the telephone, so news reading is more up to date and I'm not restricted to pre-configured newsgroups.

The Firewall logs are incredible. Total number of firewall hits so far today are 4189 (from midnight to 21:41hrs), mostly from W32.Blaster.Worm infected Windows machines probing port 135. I would recommend that NTL connected Windows computers should have a fully updated operating system and use antivirus software and a firewall. (Or like me use Linux and a firewall)

I run Debian Linux on this computer and upgraded the software yesterday. This required a download of 95MB of data. This was completed in about 20 minutes at approx 70KB/sec. (The equivalent analogue modem would have taken
about 19 hours).

In general I am well impressed with NTLs' offering. Apart from the e-mail service, which I have already worked round, the system seems robust and a big improvement on what my current ISP (Demon) can provide.

Report from a Base Station Engineer..

I happened to be on the roof of The Gables, Wolverton, at the same time as a couple of engineers were up there doing a wireless broadband initial survey this week. Not having seen your web site (I'm broadbanded, thank you very much :-) ), I didn't take too much notice of the company they were working for, as the main topic of conversation was what antenna was what, and who it belonged to and other tech talk.

Just to let you know things appear to be moving on top of The Gables for wireless broadband, (I assume).

Regards,
Your Local Friendly Base Station Engineer :-)

A Clarification

23/10/2003

May I clarify details of the Pilot's funding and payments?

Firstly, the Council is receiving a specific grant from the South East Economic Development Agency for the running of a wireless broadband pilot. No Council money has so far been used and ntl has made substantial commitments to this project.

Secondly we are paying ntl for successful installations - so abortive attempts is not a cost that falls back on the Council.

I will advise that we fully anticipated a high level of fails due to line of sight problems. Our expectation was that the success ratio would be around 60/40 (60% successful for properties tested for line of sight). We and ntl are continuing to learn from the piloting process - hence the running of a pilot. Our success rates are (in our judgement) very acceptable and it may well be the case that further investigative work will be undertaken regarding unsuccessful sites.

Overall both we and ntl are very pleased with the project progress and I remain very positive about future outcomes.

Steven Jewell
Head of I.T.
Milton Keynes Council
Tel 01908 254141

Mail Server

May I suggest smtp.ntlworld.com as a mail server for people on the wireless trial who may wish to send mail from their wireless connection.

John

We may have to put a page together explaining SMTP and POP3. Too many folk think they have to change their email address when they use another ISP. You don't have to!

News Server

Try text.news.ntlworld.com.

Sharing the Connection

How to share the network connection between several computers

1, Use a Home Internet Gateway

http://www.dlink.co.uk/396.htm
This will also act as a firewall.

2, Use XP's network sharing feature

You need to put a second network card in your "server" PC, connect your cable modem to this, and then share your network connection as if that was your modem.

3, Use an old 486 running Linux to act as a gateway / router/ firewall

For a cheap firewall dig out the old 486 you were throwing out and fit a couple of network cards and install Smoothwall or IPcop. Attach the local network side to a small hub or switch and connect your local network to the hub. The 486 will handle much more bandwidth than NTL can supply and will carry out the address translation and DHCP control plus much more. Best of all it is free :)

Firewall

Having a computer directly connected to the internet is ill-advised.

Windows

If you're using Windows, download yourself a firewall and install it. We often use use ZoneAlarm (http://www.zonelabs.com/store/content/home.jsp) or OutPost (http://www.agnitum.com/products/outpost/).

Or you could try the inbuilt firewall on XP, helpfully *not* switched on by default for any new external Internet connection until quite recently.

To switch it on, go to: Start -> Settings -> Control Panel -> Network Connections -> Right Click your Internet Connection -> Select Properties -> Click Advanced tab -> Check "Protect my computer" -> Click OK a few times.

After all this, when you get back to Explorer and you see your Network Connection, you should see "Enabled, Firewalled".

(Thanks Jon Lindop for input to that lot.)

Mac

If you're using a Mac with Mac OS X then open System Preferences, click sharing, click the Firewall tab then click 'start'.

NTL Cable Modem

The cable modem is made by Ambit. It has an Ethernet port and a USB port.

More information on the Ambit modem here: www.ambitbroadband.com/broadband/60740EU.asp

The installation engineer will activate the appropriate port, and also make sure that you know how to install the drivers. NTL will also provide you with the modem drivers on CD.

NTL Equipment

NTL are using Ogier Electronics 10GHz equipment.

Contacting NTL and MKC

Send your NTL Wireless Broadband Trial queries to Milton Keynes Council at broadbandtrial@milton-keynes.gov.uk and NTL at Trials@ntl.com. The contact number for the trial is 01582 893271.

Links

Chase up January 2004

Milton Keynes Council's Information Management Strategy Paper

MK Council's Letter

Milton Keynes Broadband Home

Activities

Ogier Electronics

If you live in Milton Keynes, and want Broadband, let us know!