Milton Keynes Broadband Action Group

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Friday 13th February 2004 

My Inbox

I had broadband installed late week and it all works fine.

My fellow Broadband action group member that lives a few doors down from me still can't get it though.

Liam, Walnut Tree

 
I sent this to Serena:

I currently live in Paxton Crescent,  Shenley Lodge and remain disappointed that I can still not get 'Broadband' here. Interestingly I have two lines into the house and when I check through the BT Broadband checker one of the numbers is a maybe and one a 'you live too far away'.
When enquiring about this via BT I was told that both lines were too far away, When I later complained of connection speeds of 28kbs on either line I was told that it was because the line was split to offer 2 phones and that was 'about' the maximum that could be expected. Last weekend in desperation I signed up to Freeserve Anytime. Since then my connection speeds on both lines have risen and 40 to 42 kbps is the norm now. Very puzzling?

Perhaps you have an explanation for this? Of course Broadband would solve the issues! When do BT plan to get this far out? We must be a mile away from the nearest business requiring high speed Internet access.

Regards
Nick, Confused and broadbandless in Shenley Lodge

 
I think the speed thing might be something to do with a "DACS" (Digital Access Carrier System) - a device, in the street, which BT tends to put all over the place, to split one physical voice circuit into two. When you apply for broadband they HAVE to remove the DACS - and so if you have two phone lines they also have to do some rewiring to sort it out.
Usually the dial-up speed goes up as a result, as members have noted.

This happened to me - 28kbps became 37kbps - but of course the real breakthrough for all of us is to get ADSL, reliably, throughout Shenley Lodge and MK in general.

Keep hassling BT!

Neil, Shenley Lodge

[I've been considering the reports several members have made regarding dial up speed improvements.

It could be that BT are surreptitiously running in new cables to wrong foot NTL. One day soon BT will announce that broadband is available to all MK!]

 

You recently sent a mail to anyone that had applied for the NTL Trial and hadn't heard anything. You sent a mail to me saying that NTL was going to "check my address". The same result for my father in Great Holm.

Neither of us have heard a thing, I even emailed NTL 2 weeks ago with no reply?

David, Shenley Lodge

[I know there is some activity at Bow Brickhill. I'll forward this reply to our friends at NTL and the Council: we may get instructions on when to proceed with the new applications.]

 
I would just like to say a huge thank you to you and also to those others who are spending their own time helping to resolve these issues within the local area. Your help voicing everyone’s issues is very much appreciated.

Thanks again

Kind Regards

Colin, Shenley Lodge

 

Just to let you know I now have Broadband (Walton Park).
Best wishes
Paul

 
I'm in St. Helens Grove, Monkston running 1Mbps!

Line Mode G.dmt
Line State Show Time
DS Speed 1152 Kbps
US Speed 288 Kbps
DS Latency Fast
US Latency Fast
Trellis Coding Enabled
Loss of Signal 0
Line Attenuation 47.5 dB
Loss of Frame 0
Noise Margin 27.5 dB
CRC Error 187

If that means anything to anyone.

Steve
 

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